My experience was professional as well as very friendly. Richard remembered me and my situation from a previous dealing. I was offered refreshments and was giving plenty of time to complete my business. I was in no way rushed out, in fact, Richard ensured that I felt welcome and appreciated. He explained next steps and what to expect. He was willing to alter timelines to match my needs. The office itself is easily located on the west side with lots of public parking. I will continue to use this office / form and more specifically Richard Verhaeghe for any legal issues I encounter.